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  • Spend a minimum of RM3,000 within 6 months to qualify.
  • Any number of receipts for any product purchased in any of our stores are permitted but MUST be within 6 months.
  • Receipts reflecting footwear purchases MUST be in your size only. An allowance of half a size up or down is permitted.
  • Once you’ve accumulated your receipts, simply bring them down to our store at SHOWROOM KL to have your card done for you.
  • Please be advised that applications may be subjected to checks.


  • Personalized SHOWROOM FAM card.
  • Exclusive invites to launches/parties.
  • Privilege to place reservations for limited edition sneaker releases.
  • Accumulate points to redeem for vouchers and gifts
  • Discounts on selected products.
  • Birthday rewards.


  • Birthday month discount.
  • Enjoy 20% discount for up to 5 regular priced items during your birthday month (All 5 Items must be different, in your own size and purchased in a single receipt).
  • Regular discount.
  • 5% off on normal price items not including accessories.


  • Every Malaysian Ringgit earned on your card gives you 1 point.
  • First 1000 points = RM50 SHOWROOM Cash Voucher.
  • Every subsequent 1000 points = RM30 SHOWROOM cash voucher.


  • The SHOWROOM FAM card is issued by and is the property of SHOWROOM ( Twelveback Sdn Bhd).
  • Reservation of shoes are valid for 3 days only, from the day the reservation is placed. Failure of which may result in suspension.
  • Cancellation of reservations are permitted if we are notified before the launch day. Cancellation made on launch day IS NOT permitted.
  • Sharing/splitting of birthday month discount is prohibited.
  • All benefits pertaining to the SHOWROOM FAM is only applicable upon presenting of the SHOWROOM FAM card.
  • All benefits apply to cardholder only.
  • All benefits are not exchangeable for cash.
  • Discount privileges are not applicable with other promotions, discounts etc unless otherwise stated.
  • The SHOWROOM FAM card is strictly non-transferable.
  • Any member who has lost his/her should inform us immediately and make a replacement. Replacement fee is RM10.
  • SHOWROOM FAM card members shall return, surrender or present their SHOWROOM FAM card upon request.
  • Any member caught abusing their membership benefits will be asked to surrender their card and may have their membership revoked or suspended.
  • Any member who repeatedly does not honor their reservation may have their membership suspended or revoked.
  • SHOWROOM reserves the right to amend the terms and conditions at any time without prior notice.